Hello, this washer is about 3 years old. For the past couple of months it was making a terrible grinding noise... very loud. Then last b week it didn't drain properly. Now the lid locks, it makes the start up noise but doesn't fill or agitate. Nothing. The lid will stay locked unless i Unplug it and push cancel after Plugging it back in. The red light for lid lock will keep flashing before unplugging. The warranty is exp. And i can not afford.a tech What are some of the suggestions you can give me? Thanks in advance
Thanks for contacting ManageMyLife. I understand how frustrating it is having trouble with your appliance.
The problem is what sound like the motor pulley may be locked down. The nut sometimes comes loose and backs off. There is a plastic guard around the pulley and this will cause the lock up. You can unplug the washer from the electric outlet and water supply and slide the washer out from the wall then you can lay it back with the back resting on the wall to check the cover and the guard. The cover should not show rubbing from the pulley, if it does the problem is the splutch pulley and it will need to be reinstalled and I recommend you to use locktite blue on the threads to prevent this problem in the future.
Please feel free to let me know if you need further assistance. We are always here to help.
Thank you for using ManageMyLife.com.
Well, the good news is the thing is replaceable. The parts I would recommend is the nut, pulley and belt. It is up yp ypu if yopu want to get a plastic cover. Also purchase some blue locktite and place on the threads when the nut is installed. Below is the things I would recommend and the washer should be back in operation.
Ready to buy what you need?Shop now
Still have questions?Ask us
Need expert repair service?Schedule now
“This is a great place to go for advice, especially if you're low on funds and you could resolve the problem before calling and paying a service call, if it's an easy fix. I'm glad you are there for me.”