This question refers to Kenmore model# 110.49962600. Other posts have received answers focusing on the CCU/MCU interface. They suggest removing the white CCU and checking all wire connections. The CCU is located under the top cover at the rear center. Our machine has nothing at that location. There is a grey EC (part# 8183257) located at the front right corner behind the front panel display. If this is a later upgrade how is this unit removed? I can find nothing online that gives a step-by-step guide or illustrations. Thanks.
Thanks for contacting ManageMyLife.com. I understand how frustrating it is having trouble with your washer displaying an error code. We are here to help. Anna did provide you a good link on this problem. The error code F11 is a communication error between the 2 circuit board. It may be the wire harness or a cold solder joint on either circuit board. The images below will help you access the circuits boards. I hope this helps.To order washer parts, please visit SearsPartsDirect.com with the model number.Please feel free to let me know if you need further assistance. We are always here to help.Thank you for using ManageMyLife.com.
Thanks for this, John The "red" washing machine is the same as ours with the grey ECU visible in the pictures. I've disassembled the front of the machine as illustrated plus the front cross member to completely expose the ECU. It's attached to the right-hand side front-to-rear frame but it's not clear how it comes off! Can you add a reply how to remove it? I don't want to force it. Thanks.
Now I'm really confused. The ECU (Electronic Control Unit) is, I believe, in the upper right front corner of this machine behind the control panel. The last answer switched the question to the MCU which is down in the lower left corner in front of the motor. It's the ECU I need to remove. Its the grey box in the second image in my original post. Thanks.
Hi John, About 30 minutes before your reply I found a packet of green documentation inside the washer. It confirms you attachments. So I remove the MCU and the attached images show the result ... a blown connection between one of the capacitors and the circuit board at, what looks like, fusible links. You can clealry see the smoke stain on the MCU box. Please confirm the part# is: 8183196. Thanks.
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