Since the water seems to drain out almost immediately in the soak cycle, on the Kenmore washer, it sounds like we need to figure out how long that cycle is. This information is not covered in the owners manual and an expert will need a couple of days to research and get back to you. Thanks for your patience.
Thank you for your question and I understand your concern.The length of the soak cycle is not provided in any of the information we have here. I do know that the soak cycle cannot be extended. I've asked one of the persons here that has contacts that may be able to find out the length of the soak cycle providing it's available. I will let you know when I get an answer.
Jack: The engineers did not state how long the soak cycle is. The statement below is the only thing stated about the Soak cycle. "Use this cycle to soak small spots of set in stains on fabrics. The washer will use intermittent agitation and soaking. After time has expired, water will drain, but the washer will not spin. Cycle is complete."
Thanks for the response, although the facts were disappointing. We have been long time owners of Kenmore Washing Machines (and Dryers too). We purchased this one about one year ago. It was more "sophisticated"...and expensive than previous ones. Unfortunately, the newest technology means complexity in that a person cannot control what they specifically want done. Like "soak". The Washer electronic controls take possession of the wash cycles, and do not allow manual intervention. My recommendation would be to buy less technical, and more simple models that allow a person to manage the cycles themselves.
I have had the same experience. My brand new machine is much less useful than my old one. I liked to stop the wash cycle midway and allow my clothes to soak. Now I cannot even tell when midway through the cycle has occurred. Had I realized it would function this way before my recent purchase of the new machine, I would not have bought it. My next gambit is to unplug the machine in the middle of the cycle to allow it to soak. I am afraid however that the water will drain out when I turn it back on and all my soap and water will be wasted. Would the expert please comment on this.
Carol: Since you did not include the model number of your washer; my reply would be to try unplugging it and let it soak and if it drains out when you plug it back in, then you will know. It will likely drain and possibly start the cycle over but there is nothing we can do about. It's the way the washer is designed.
Carol: Thank you for adding the model number. I wasn't sure if you had the same model or not because others will reply in the thread with a totally different model washer. The only thing I can suggest is to unplug the washer and let it soak if the soak cycle setting is not long enough and then reconnect power and see what happens. It will not likely continue the cycle and it will likely drain when you have to restart the cycle. If your concerned about wasting a little detergent, don't put any detergent in when trying this test.
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