My Kenmore washwer will not advance through cycles automatically. Now the pump is not engaging to drain the tub. I replaced the timer and the machine still does not cycle and/or drain. I inspected the pump and the motor coupler and both seem to be fine. Any other recommendations for troubleshooting before I have to call out a service technician? Thanks.
A Washer is definitely something we depend and when starts malfunctioning it can be a big inconvenience. I have attached some links below well you are waiting for an expert to reply,that give great information on way this may be happening. Hope it helps!
Thank you for your question.
By what you have stated, it sounds like a lid switch failure. On most models, the lid switch has to be closed for the drain and spin cycle on the washer to work. If the lid switch is faulty, it will fill and wash but nothing else. A quick check you can do is to jump the lid switch and see if it will drain. If the washer operates, the lid switch needs to be replaced. To jump the lid switch you need to unplug the washer and open the console. I have provided you with the instructions for opening the console below. Once you have the console open, locate the connector for the lid switch. Place an insulated jumper between the two colored wires. Not the green it is a ground and will cause a short. After inserting the jumper make sure it will not touch anything metal, plug the washer in. Start the washer in a drain cycle. If the washer drains and spins, you need to replace the lid switch. Do not leave the jumper in while you are waiting for the part. The jumper is only of the test. To you replace the lid switch you have to remove the cabinet of the washer. The instructions for that are also in the image below. Once the cabinet is removed you can take the screws out securing the lid switch and remove the harness from the clips along the underside of the cabinet. Then reinstall the lid switch in the reverse order. Before you reassemble the cabinet, please read the instructions for installing the cabinet provided in the image. Please click here to watch a video on how to replace the lid switch. I hope this is helpful. If you need further assistance, please reply below with more details. Here is a link to order any parts you need. Sears Parts Direct . If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .Thank you for using Manage my life. Mark T.Member
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