How do I get my microwave out of Demo mode?
My Kenmore microwave (model # 7218041950) is not working properly. The timer counts down, the light comes on and the turntable spins, but it does not heat. When I called Sears, a service member told me that it is in demo mode. I cannot find anything in the manual about how to take it out of demo mode.
James
Maestro
I'm sorry to hear that you are having some difficulties with your Kenmore Micro-Wave. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. The expert who will assist you, can walk you through a repair like this or let you know if this may be something a technician should perform. He can also verify parts that may be required for you to order. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided will assist you.
Jimmy k
Expert
Your microwave does not have a demo mode. It sounds like everything is working except the magnetron is not coming on.
Microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service. It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.Join this conversation.
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