Vicki

Newbie

September 26, 2011

ice maker is not filling up with water &water filter leaking

Ice maker is not making ice. Water is leaking out of the water filter in refrig. Kenmore Model #25353612300. What can I do to solve this problem. Replaced the filter today.

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Dezer...

Maestro

Dezeray S September 27, 2011

I understand how ice could be a big deal because without ice we will have hot drinks instead of nice cold drinks. While you are waiting on an expert to answer your question, I found a great link in the Manage My Life on your question. You can also set service with a Sears technician. I have attached the link below. Have a great day!

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Vicki

Newbie

vicki September 27, 2011

I am more concerned with the water poring out of the filter.

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Scott...

Expert

Scott D EXPERT September 29, 2011

Thank you for your question. I can understand your concern about the icemaker and this water leak. If the water is leaking from the cup section, usually replacing the o-ring # 218904301 will correct this problem. It's available at SearsPartsDirect .

To check the icemaker, it can be manually advanced and it may help determine the problem. To advance the icemaker, pull the front cover off and you will see a large and small gear. Turn the small gear counterclockwise approx. 1/4 turn and the icemaker should start into a cycle and toward the end of the cycle, it will fill. If it does fill, the icemaker # 5304458371 will need to be replaced but if it does not fill and you can hear a humming sound, the water valve # 241734301 will need to be replaced. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Vicki

Newbie

vicki September 29, 2011

Hi Scott, Thanks for your answer. The water filter cup had ice in it, when we placed the filter & some of my food did too. The ice maker is going threw the cycle. It is just not filling up with water. The water dispenser is not dispensing water either.

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Scott...

Expert

Scott D EXPERT September 30, 2011

When there is no water flow to both the icemaker and water dispenser, the most common problem will be a defective water valve. You can follow the steps in the information you have received to cycle the icemaker. You can also activate the dispenser lever and if you can hear a humming sound from the back of the unit, it will indicate the valve is getting energized but not opening. The valve # 241734301 will probably need to be replaced. I hope this will help you.

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Vicki

Newbie

vicki October 02, 2011

Thanks for your reply, So,could this be why water runs out of the water filter, when I activate the water dispenser and the ice maker goes thru its cycle and tries to fill up with water? Do you know about how much the cost is for the valve? Just wondering. Thanks for your help.

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Scott...

Expert

Scott D EXPERT October 03, 2011

The valve will cost $ 66.32 not including shipping and tax. This will not cause the filter to leak. Usually replacing the o - ring already listed, will correct the filter leak. If it still leaks, then the filter housing and cup may also need to be replaced. I hope this will help you. If you would like more assistance, I will be glad to assist you further.

 

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This is a great place to go for advice, especially if you're low on funds and you could resolve the problem before calling and paying a service call, if it's an easy fix. I'm glad you are there for me.

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