my problem began 3 weeks after moving (June 16, 2011) into a new home. Early Friday morning (July 8, 2011) the master bathroom side of the house backed up. Plumber came in to fix and made it worse, causing sewage to flood toilet, tub & shower. After washing the towels used to clean up the mess, I found what appeared to be debris (like paper) and dirt. So, I rewashed everything. All fine at this point. the next load of clothes, came out covered in debris, and sand-type of dirt w/the machine flashing errors of of SL and ob. I cleaned it out the best of my ability and am preforming a 'clean inside of washer' according to instructions in my manuel. It was stuck on 26/27 minutes r for quite a while (I'm certain to clear the lines of suds) but no error messages. now it is going back and forth from 5-6, and third time of error code of 'ob' has appeared; the machine is empty. Any ideas or help would be greatly appreciated. Frankie
Washers are appliance that we turn to, to keep our clothes nice and clean. While you are waiting on an expert to answer your question, I was searching your model number and it seems to be in complete. A suggestion I have is to add complete model number to this thread for a better answer from the experts! Hope this helps!
A number of problems could be causing that ob (out of balance) error code. You will need to open the lid before you can restart the cycle after that ob code appears. See if that code appears when the washer is run without any clothes loaded in it. If it does, I recommend that you run the diagnostic test mode shown in the first image below to see if it will drain and spin properly. If the washer is not draining properly, you can check the drain pump using the information in the third image. The second image shows how to access other components in side the washer. You can check the suspension components and you can remove the wash plate to check for problems. Be sure that you unplug the washer to disconnect electrical power before accessing internal components. This information may help you determine the cause of you ob and SL codes. If you need parts, you can order them from the Sears PartsDirect .If you need more help, reply with additional details and we will assist you further.This washer can sometimes be difficult to diagnose and repair on your own. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .
Hi Lyle and thank you for the diagnostic information. I've run thru it twice and it appears, both time, to complete the test. the end (at one second) the machine makes a rather abrupt noise when the basket stops; I assume this is all well and good. But I cannot tell if this is a normal 'at the end' noise. I am going to try a rinse only cycle to see if the problem is cleared. and in the meantime, I have called a service provider, but not Sears. thank you.
I'm running the empty machine thru a rinse and spin cycle only, without clothes, & it makes a real bad noise every time the basket stops moving. like a short, deep grind, noise. Sounds bad to me, and it is nothing I've heard before (but then, before the washer was located elsewhere and I never heard it running). BTW, the ob always occurs during the AUTO FLUFF mode at the end of the cycle and right now it is stuck on 7 minutes remaining...meaning it thinks there are too many suds, correct?
Usually if that timer stalls, it does indicate that the control is going into a suds kill routine or it is trying to balance the load. The noise that you are hearing at the end of the cycle could be caused by a bad bearing or a number of other failures. The component failure could be causing the motor control board to detect an unbalanced load or suds lock. The technician should be able to diagnose the cause of the noise. Once you have that problem fixed, there is a chance that the other codes will not continue to appear. If you need more help, reply with additional details. NOTE: This washer repair may become expensive. You may consider replacing the washer instead of repairing it.
Frankly, I do not recommend that you spend any money fixing that washer. A rule of thumb for most appliances is not to spend more than 1/2 of the replacement cost when the washer is more than 1/2 way through its normal average useful life. A washer will normally last about 12 to 15 years on average. I would estimate that the Calypso model only lasts an average of 10 years. The universal joint and other components in that nutation type of agitation system tend to fail sooner than most other washers. It will probably be more economical to buy a new washer than to spend any money fixing that one. I hate to be so direct about that issue but that is my honest opinion. If you need more help, let us know.
I appreciate your directness and honesty. Please, if I may impose with one more question: do you think it a coincidence that I would find an enormous amount of sand in my washer and it NOT be a direct result of problems I am now having? I The city water supplier (small town) is blaming the builders and the plumbers. According to an independent plumber friend, he states he would be hard pressed to think this the fault of the builder or the plumber and that the sand can only get in one of two way: either from the water source (this is a new construction) or by someone putting sand in (which of course I did not) thank you for your time Frankie
Based on the limited information that I have from your description, I agree with your friend that is the independent plumber. If you have been using the water source and the plumbing in the house prior to this problem and did not see evidence of sand, then the likely source is from the water supply. You may be able to check with your neighbors to see if they have encountered sand in their water supply. Once the sand is flushed out of your lines, I recommend that you monitor your dishwasher and washer (unless you replace that washer). The sand could cause the solenoid water inlet valves to stick open. This would result in a flood of your laundry room and/or kitchen. You may need to check the inlet water screens on those appliances. You may also need to flush out the water heater. I hope that this information helps. If you need more assistance, don't hesitate to ask. We are here to help you with whatever you need.
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