John

Newbie

July 08, 2011

diswasher will not start

diswasher has power and latch appears to be working but it will not start

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Barba...

Maestro

Barbara H July 08, 2011

Manage My Life is a great site to get the kind of do it yourself help to save you time and money. A suggestion I have to help the expert provide a better answer is to add the model number of your dishwasher to this thread. If at any time you decide you would like to have an experienced technician visit to diagnose and make repairs, an option is the Sears Home Services link below.

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Fred m

Expert

Fred M EXPERT July 10, 2011

From the information you do submit I suspect the problem is the thermal fuse or bi-metal.

Not all model dishwashers have a fuse.

It might also be a loose wire nut on the power connection at the junction box behind the kick plate. Be sure to turn the power off before accessing the junction box.

You can reply with a model number for further information.

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John

Newbie

john July 11, 2011

Thanks for the response. My dishwasher model # is 665 13743K603. I checked the wire nuts and they are secure. The unit is definitely getting power - the high temp, sani rinse and heated dry buttons will light up if you push them - but none of the other buttons with light and nothing happens when the start button is pushed?

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Fred m

Expert

Fred M EXPERT July 11, 2011

From the description you give you need to replace the console/interface. You might first try accessing the control board and removing the ribbon to the console and then reinstal it and see if there is any improvement.

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John

Newbie

john July 17, 2011

thanks for the response - I removed the ribbon and reinstalled it but no luck. It sounds like i am down to rplacing the console/interface. What parts will I need, and is that something that I could do myself - or should I have a professional come out? Thanks.

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Fred m

Expert

Fred M EXPERT July 18, 2011

Removing the ribbon was also a test. If you did that then most likely you can replace the console as a do-it-yourself. The console can be obtained at the link below. It is color specific. Some color may be cheaper than other colors but each would work.

 

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This is a great place to go for advice, especially if you're low on funds and you could resolve the problem before calling and paying a service call, if it's an easy fix. I'm glad you are there for me.

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