I just got this machine and the e13 code and door won't ope the very first time I used it. I added water manually thru the dertergent and the water does get pumped out but the machine contines to time out with the e13 code. It is a brand new machine so not sure how the filters could be clogged on day 1. Any other ideas???
Thank you for your question and I understand your concern.Based on your details you know what "E13" fault code means. It means the drain pump time was exceeded. If it's actually draining all the water then it's not drain pump failure or blockage in the drain hose. It could be caused by a faulty water level pressure switch not resetting after the pump out.Since the washer is new I recommend calling and setting up a service appointment to have it diagnosed and repaired.
Ready to buy what you need?Shop now
Still have questions?Ask us
Need expert repair service?Schedule now
“This is a great place to go for advice, especially if you're low on funds and you could resolve the problem before calling and paying a service call, if it's an easy fix. I'm glad you are there for me.”