Suzanne

Newbie

March 06, 2011

garage door movement adjustment

I've installed a new door opener and it only moves about a foot and stops. Can you help?

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Jackie s

Maestro

Jackie S March 06, 2011

Providing your model number will get you a more detailed answer from an expert. Just add to this thread

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Wade_

Expert

Wade_ EXPERT March 07, 2011

This may be a problem with the safety sensors. Make sure they are both lit up and not blinking or flickering. If they are blinking/flickering they are not aligned to each other correctly.

If that looks good, remove the cover check the RPM sensor to make sure the disk us pushed onto the end of the motor shaft all the way. I have attached a photo of this so you will know what you are looking for.

If neither of those seems to do the trick, I recommend you have a technician come take a look at the unit since it's a new install.

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This is a great place to go for advice, especially if you're low on funds and you could resolve the problem before calling and paying a service call, if it's an easy fix. I'm glad you are there for me.

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