Gator...

Newbie

October 07, 2009

mod# 139.53975SRT1 I can not get my keypad to program when i program my remote, its 1 or the other.

mod # 13953975SRT1 I can not get my key pad to program with my remote, it's either the key pad or the remote not both at once. the remote is bw1a5247.

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B b g...

Expert

B B Garage door EXPERT October 08, 2009

THis indicates that you are having logic board problems. Do you have a surge protector on the unit? There should be one 900 joules or higher on it. Surges account for most of these problems. You will need a new logic board to fix this problem. You can go to searspartsdirect.com for a replacement. Click on the contact us icon for help. Make sure and have your model number ready. Do a 2x4 safety reversal test after all is taken care of. Thanks BB

 

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This is a great place to go for advice, especially if you're low on funds and you could resolve the problem before calling and paying a service call, if it's an easy fix. I'm glad you are there for me.

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