mod # 13953975SRT1 I can not get my key pad to program with my remote, it's either the key pad or the remote not both at once. the remote is bw1a5247.
THis indicates that you are having logic board problems. Do you have a surge protector on the unit? There should be one 900 joules or higher on it. Surges account for most of these problems. You will need a new logic board to fix this problem. You can go to searspartsdirect.com for a replacement. Click on the contact us icon for help. Make sure and have your model number ready. Do a 2x4 safety reversal test after all is taken care of. Thanks BB
Member
Ready to buy what you need?
Shop nowStill have questions?
Ask usNeed expert repair service?
Schedule now“This is a great place to go for advice, especially if you're low on funds and you could resolve the problem before calling and paying a service call, if it's an easy fix. I'm glad you are there for me.”