Renowa

Newbie

August 11, 2009

My garage door opener is not working. The wall mount or remotes will work. It is a model 13953973. The green lite blinks 5 times when I press a button.

The garage door opener was installed one week ago. It worked fine until yesterday. I was installing the "skirting" around the door. The opener was turning off/on repeatedly. The manual says the automatic overload probably kicked in, and I should leave it alone for 15 minutes. I unplugged and left alone overnight. It still doesn't work. The relay clicks, but the door doesn't move. The green light behind the opener blinks 5 times, pauses 3 seconds, then blinks 5 times again. I could find no trouble shooting page in the manual to explain that.

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Jimmy k

Expert

Jimmy K EXPERT August 13, 2009

I am sending you an image that explains the flash code for garage door openers.

Check the led indicators on the door safety sensors. If you knocked them out of alignment when you were installing the "skirting" it would cause this.

 

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This is a great place to go for advice, especially if you're low on funds and you could resolve the problem before calling and paying a service call, if it's an easy fix. I'm glad you are there for me.

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