The basement flooded with 2 feet of sewer water. My Kenmore HE2 plus front load washer is displaying F28 and the door is locked with wet clothes inside. How can I unlock the door? Hooked up washer to a generator and tried to run a load. The panel lit up correctly but when I tried to push start, it locked and would not start. The Stop button did not function and it will not unlock. Now have full electric service, but error code F28 and still cannot unlock door and there is wet clothes inside. How can I get them out? Washer bought 1/2006 and is no longer under warranty. Is it cheaper to fix or replace with a new washer? Dryer stacked on top of washer and it is OK.
The "F28" failure code is indicating the communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) can not be sent correctly. The flood likely caused a failure to the MCU and motor.To open the door:
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