The instructions that came with the remote refer to a green "Learn" button. However, the garage door opener has a purple light instead. I am working on this for a friend, but he says the old remote was the same model as the new and worked fine.
If the original remote was the same model as the replacement, the memory of the opener logic board might be full. Erase the codes from the logic board memory by holding the learn button in until the led goes off. All remotes will have to be reprogrammed after erasing the codes.
If you will send another email and include the model number of the garage door opener, we will be glad to verify the model number of the remotes that work with it.Member
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