Bruce...

Newbie

January 17, 2009

my garage door goes down and then goes back up. I checked the sensors and nothing is blocking them

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Kevin...

Expert

Kevin G.- Personal Solutions Manager EXPERT January 25, 2009

In addition to the sensor beams, there's another sensor built into the motor that makes the door go back up if it's working too hard to move the door. Try adjusting the sensitivity of the "down force" sensor. The door may be contacting the ground and the sensor think it's actually hitting an obstacle.

The other fix would be to slightly reduce the down travel of the door to make it stop just a split second before it contacts the ground.

 

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This is a great place to go for advice, especially if you're low on funds and you could resolve the problem before calling and paying a service call, if it's an easy fix. I'm glad you are there for me.

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