November 12, 2008
I bought a replacement garage door opener remote. The new one works, the old one doesn't anymore. How do I get Old and New to both work?
This is a Craftsman 1/2 HP door opener. The old remote has gray buttons. The new remote has blue buttons. Per back of the Blue button package it should work on Openers with an Orange button on back.
Jimmy k
Expert
The gray button remotes are for openers with a billion codes. The blue button remotes are for openers with the new rolling code technology. Either remote will work with your garage door opener, but they won't both work at the same time.
You need to take the blue button remote back and buy a remote with gray buttons. I apologize for the inconvenience, our sales people are not always aware of this issue.Join this conversation.
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