Brcon...

Newbie

August 04, 2008

Need a product manual but it won't download?

A search of your website finds my product (Craftsman garage door opener, model 13953675SRT2), but when I click to download the PDF file, nothing happens?

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Hvac ...

Expert

HVAC & Fireplace Bucket EXPERT August 05, 2008

Everything seemed to work fine from so there may be some kind of connection, compatibility, or time-out issue with the computer system.

Some systems will also create a conflict if they are set to block pop-ups, particularly at the linking stage since a pop-up might appear to log you in before linking. See the images below.

In either case, if you are still having issues please call the Manage My Home Member Services Team at 1-800-803-6775, between 8 a.m. and 8 p.m. Central Time and they will be more than happy to help you with finding or opening the manual.

 

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This is a great place to go for advice, especially if you're low on funds and you could resolve the problem before calling and paying a service call, if it's an easy fix. I'm glad you are there for me.

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