I can't figure out how to find an owner's manual. The ask a question box said: Many owner’s manuals can be found online at Manage My Home by clicking on “Find product manuals� in the “HOME� section of the website. But all I have in the "My Home" box is Overview, Getting Started, and Maintenance Plan. Please take me through how to find a manual step-by-step. Thanks.
Sorry for any confusion, the drop-down menu in the "HOME" box changes after you have logged into the site so for existing Manage My Home members it is faster to find the manual as follows.Â
Start by logging into the site, then look for the red tabs on red box in the upper right-hand corner of the page. Click on the red icon that has a Magnifying Glass with a "+" in it. Search option boxes will appear in the red square for locating the manual.
For example, your Manage My Home profile lists your grill as a model 25916503. After clicking the Magnifying Glass, choose "Outdoor Living" from the Category list, then enter "Grill" in the Product Type, "Kenmore" in the Brand Name (the Fiesta is a Kenmore grill), and 25916503 as the Model Number. Click "FIND PRODUCTS" and use the blue "Owner's manual" link that comes up to open the online copy of your manual.
If a manual is not found, check your product information for errors such as misspellings and be sure you have used only numbers and letters in the model number (no spaces, periods, etc.). If it is a different product it might also be under another one of the "Category" listings.
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If a manual still is not found, please call the Manage My Home Member Services Team. They will be more than happy to help you find a manual and your call will help alert them that a model is not appearing online. The team can be reached at 1-800-803-6775, between 8 a.m. and 8 p.m. Central Time.
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