My 3yr old Pro-Form 365e Crosswalk treadmill has no power . I normally leave it plugged into the outlet , and then insert the key when I use it every morning . This time there was no power . I have tried the reset and checked the power outlet , is there anything else likely ?
The circuit breaker on the treadmill might have tripped due to a power surge of some sort. This might be what you meant by a reset. It is a switch on the treadmill frame near the power cord. If the switch button is sticking out then press it back in and see if the power is restored. If it immediately trips again, there is some kind of wiring short or problem.
To check further you need to remove the cover that sits just in front of the walking track. Under the cover you will see a control board. There should be an LED light lit on that board anytime the treadmill is plugged in and the power switch is turned on.If there is no LED lit, then there is a problem with your plug-in or your cord or your on off or breaker switch. If an LED is lit then power is reaching the control board. From there, power goes to the console so there may be a damaged or loose wire between the two or you may have a failure of the control board or the console itself.Testing the controller or console takes some specialized tools and knowledge but often the problem is as simple as a broken wire or a wire connector that is loose. Try moving or pulling lightly on the wires to see if the connections are tight and look carefully for any burnt or melted areas on the connectors or wires that would indicate a short.Additional information and illustrations that might help are in your owner's manual. You can view the manual online at Manage My Home using the model number DTL3495. On the home page, hold your mouse over the square labeled "HOME" in the upper left of the page and choose the option "Products and manuals" from the drop-down menu that appears. (If you already logged in, go to the red tabs on the upper right of the page and click the Magnifying Glass icon instead.)In this case, enter the search criteria as follows:CATEGORY Outdoor living BRAND Proform MODEL #DTL3495"Choose "FIND MANUALS" and then scroll down to the search results and use the blue "Owner's manuals" link to view the manual.Member
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